Safety and Occupational Health in workplace

S Hotel and Resorts Public Company Limited and its subsidiaries or (“Company”) places a high priority on the safety and occupational health of its employees, recognizing it as a fundamental right. Human resources are crucial for driving the hotel business forward and are valuable assets for business growth and advancement. Therefore, the board of directors, management, and related departments have established safety and occupational health policies to ensure the safety and health of Company's hotel employees. Regular checks on safety equipment, such as standard fire extinguishers, are conducted annually to ensure they are in working condition. Company believes that investing in the safety and health of personnel and stakeholders is a means to prevent risks for employees and hotel guests. Accidents can affect the reputation and confidence of employees, guests, and other stakeholders. Hence, Company is committed to continuously improving safety and fostering a culture of safety and occupational health within the company.

Important Safety Goals and Key Indicators

• Zero accidents in hotel areas and headquarters.
• Zero fatalities from work-related incidents for employees and contractors.
• Raising awareness of the importance of safety, occupational health, and the working environment, ensuring compliance with safety standards to prevent work-related injuries. All employees must complete at least one safety-related course per year.
• Additional Key Indicators:

อัตราความถี่ของการบาดเจ็บจากการทำงานถึงขั้นหยุดงาน Lost Time Injury Frequency Rate: (LTIFR)
	2022		2023
	Goal	Actual	Goal	Actual*
Employee	-	-	0.5	2.7
Contractor	-	-	0.1	0

(Note: Per million working hours; total working hours in 2023 = 5,654,947 hours)

Fatality Rate from Operations for Employees and Contractors/Suppliers/Vendors Working in the Company's Areas
	2022		2023
	Goal	Actual	Goal	Actual
Employee	0	0	0	0
Contractor	0	0	0	0

Business Opportunities and Risks

Opportunities

• The Company recognizes the importance of maintaining the health and safety of employees, workers, and stakeholders in the business chain. Ensuring a healthy and safe working environment enhances employee performance and reduces accident and injury risks. Promoting employee morale also increases their happiness and engagement with the organization, improving customer service and community relations. This confidence translates into increased patronage of SHR's services.

Risks

• Neglecting employee safety and occupational health can lead to injuries or fatalities, directly affecting business operations. Poor occupational health management impacts product and service quality, such as food safety compromised by ill kitchen staff. Neglecting health care also affects employee engagement and mental well-being, potentially harming workplace performance and relationships with customers and work colleagues.

Safety and Occupational Health Practices Guidelines

• Board members, executives, and employees must adhere to and perform their duties in strict compliance with laws, policies, regulations, and standards regarding quality, safety, occupational health, and the working environment.
• Measures to control, supervise, and prevent various losses due to accidents, fires, work-related injuries, illnesses, property damage, security measures, incorrect work procedures, and errors that may take place. Ensuring a safe working environment is maintained.
• Regular communication and activities to enhance understanding and spread knowledge among employees about safety rules, procedures, and precautions, ensuring safe and skilled work practices free of health risks.
• Promoting a culture of safety, health, and environmental responsibility as part of employee’s daily life.
• Arrange to have test and regular emergency drills and reviews for further improvements.
• Providing adequate resources for safe, healthy, and environmentally friendly working conditions.

2023 Safety and Occupational Health Activities and Projects

• Ensuring hygienic and safe working environments with appropriately placed fire extinguishers and regular inspections.
• Communication of safety practice guidelines, and require employee’s cleanliness, and orderliness in work areas and common spaces.
• Annual employee health checks.
• Medical care benefits and coverage for sick employees.
• Financial assistance for disabled or deceased employees.
• Opportunities for employees to gather and provide feedback on improving work conditions and safety practices.
• Internal announcements regarding prohibitions on cannabis, hemp, and kratom.
• Availability of first aid kits in Company premises.
• Sanitization efforts in case of COVID-19 infections among employees.
• Regular fire drills (annually).
• Basic fire training for employees, including theoretical and practical sessions.

Safety Training

Singha Estate Public Company Limited conducts safety training for Company’s employees, including theoretical and practical fire training for supervisors, to raise awareness and understanding of fire prevention and control laws.

Hotel Cleanliness and Safety

Amid the ongoing COVID-19 pandemic, hotels adhere to the Amazing Thailand Safety and Health Administration (SHA) standards to boost confidence among Thai and foreign guests. The Company self-managed hotels in Thailand have all been certified with safety and hygiene standards (100%). Specific hotels like SAii Laguna Phuket received SHA+ certification, and three others, SAii Phi Phi Island Village, SAii Koh Samui Choengmon, and Santiburi Koh Samui, received SHA++ certification. Annual checks are performed on fire alarms. Additionally, fire hydrants, extinguishers, and automatic sprinkler systems are installed and regularly inspected (annually).

In addition, the company has installed fire hydrants, fire extinguishers, as well as sprinkler systems or automatic fire sprinkler systems in the hotel areas where employees work in case of a fire emergency.